Amazon Connect analytics data lake streamlines custom centres

The Amazon Connect analytics data lake is publicly accessible as of right now

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The zero-ETL capability of the Amazon Connect data lake eliminates the requirement for extract, transform, and load

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This analytics data lake lets you study contact centre data like contact trace records and Amazon Connect Contact Lens data

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Setting up an Amazon Connect instance is a prerequisite for using the Amazon Connect analytics data lake

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You can now use AWS Lake Formation to create connected tables from shared tables

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You can utilise this analytics data lake for up to two years without incurring any further fees

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The services you use to engage with the data are the only ones for which you must pay

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The Amazon Connect analytics data lake is available across Africa, Asia Pacific, US East, US West, Canada, and Europe For more details Govindhtech.com

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