Exploiting the Power of Yellow.ai’s Generative AI on AWS

Yellow.ai, a leader in conversational artificial intelligence (AI) worldwide, announced that it has selected Amazon Web Services (AWS), a subsidiary of Amazon.com

[{"selector":"#anim-56712b51-ca2b-4b8c-b0e7-aa5f7d329b47 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-4d165df3-d197-4520-8c36-93b3c951cd0b","keyframes":[{"offset":0,"transform":"translate3d(0, -150.05121%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.29,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.45,"transform":"translate3d(0, -42.194400252%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.61,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.71,"transform":"translate3d(0, -14.344895676%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.8,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.85,"transform":"translate3d(0, -5.386838439%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.92,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.96,"transform":"translate3d(0, -2.340798876%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":1,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"}],"delay":0,"duration":600,"fill":"both"}]

By having goal-driven discussions with customers, these dynamic AI agents improve the customer experience by understanding their wants and offering highly personalized solutions

[{"selector":"#anim-7837cb88-73e0-4b80-b522-184a2e190807 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-38.28124992889107%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-db7044fe-382a-445b-8be8-5e4f0a6ef07d","keyframes":{"opacity":[1,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-0ea7494b-8a88-468d-8111-23e2d38c82b3","keyframes":{"transform":["scale(3)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}]

Large language models (LLMs) are used by the company’s dynamic AI customer service agents to provide excellent round-the-clock support services over more than 35 text and voice-based channels in more than 135 languages

[{"selector":"#anim-99ee45fb-a998-4630-9238-c918ca828415 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-21.874999829338588%, 0, 0) translate(-25%, 0%) scale(1.5)","translate3d(0%, 0, 0) translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"fill":"forwards"}] [{"selector":"#anim-0276dfda-f491-4a28-a681-d111b6a576c0","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

Yellow.ai uses AWS Regions to provide high availability and low latency services to users in over 85 countries globally, leveraging AWS’s best-in-class global infrastructure

[{"selector":"#anim-05a48516-135c-419a-97a4-41a878159a84 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-3.552713678800501e-15%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-253ea548-5c7e-41c5-84bf-1bc1ea4b164c","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-eb7ac587-81cf-40fe-8d10-36018f2f6b89","keyframes":{"transform":["scale(0.3333333333333333)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}]

Yellow.ai uses LLMs to pull information from a knowledge repository that includes documents, webpages, and other relevant material in order to provide answers to consumer inquiries

[{"selector":"#anim-aa5616d8-565f-453a-b655-c5d99f8d31a6 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-21.874999829338588%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-2238e349-5ffb-4283-8752-f093a72aa2eb","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-643bca45-ead5-4e88-8f54-a65fd4bd89fd","keyframes":{"transform":["translate3d(120.89040%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Yellow.ai’s dynamic AI agents can self-serve up to 90% of consumer questions while minimizing hallucinations AI responses that aren’t correct or real at rates that are almost nil

[{"selector":"#anim-343c49ed-c054-4ca5-937c-b1d6232e0842 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(28.90624987200394%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-ea03af69-9a89-4394-bfa2-76231af6f085","keyframes":{"transform":["translate3d(122.96820%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-aec71d1e-9635-4156-9721-4ee643eb4304","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-baa21b36-5725-4467-a237-54aa2d3df7f9","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}]

Through the use of Amazon Bedrock, a fully managed foundation model (FM) service, Yellow.ai is able to quickly prototype, develop, and scale generative AI applications while providing organizations with access to industry-leading FMs

[{"selector":"#anim-9377a13e-44e4-4072-b242-d72ea0c3f9bd [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-3.552713678800501e-15%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-001c7b30-998b-4481-93c9-111fbeacc257","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-44239bcf-f5d4-4260-a32f-85c73cdf9568","keyframes":{"transform":["translate3d(0px, 116.13421%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Yellow.ai an AWS Technology Partner dramatically increased its commercial reach and co-selling activities throughout Asia-Pacific, India, and North America, gaining new clients in important sectors like utilities For More Details Govindhtech.com

[{"selector":"#anim-d46ca4f6-f76f-423e-8c46-e3a3521ed05a [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-68.40624980829035%, 0, 0) translate(-25%, 0%) scale(1.5)","translate3d(0%, 0, 0) translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"fill":"forwards"}]