Next-Gen AI for Telecom: ServiceNow and NVIDIA Collaborate

Now Assist for Telecommunications Service Management, which is built on the Now Platform, uses NVIDIA AI to increase agency

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Mobile World Congress Today, NVIDIA and ServiceNow, the top digital workflow company improving everyone’s productivity

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Announced that they are expanding their collaboration by introducing generative AI solutions designed specifically for telcos to improve customer experiences

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Telcos are using AI and automation in an effort to cut costs and find new business opportunities

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As AI leaves its mark on businesses worldwide, the telco sector is changing quickly, according to Chris Penrose, global head of business development for telco at NVIDIA

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NVIDIA Triton Inference Server and NVIDIA NeMo are also used, and both are part of the NVIDIA AI Enterprise software platform

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Agent assistance features and chat summarization powered by GenAI increase productivity and are essential for call deflection

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The businesses are collaborating to find solutions to the most pressing issues facing the sector and to propel telcos’ worldwide business transformation

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The telco use cases build upon the partnership between NVIDIA and ServiceNow, which was first announced in May 2023 For more details visit govindhtech.com

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