Next-Gen AI for Telecom: ServiceNow and NVIDIA Collaborate
Now Assist for Telecommunications Service Management, which is built on the Now Platform, uses NVIDIA AI to increase agency
Mobile World Congress Today, NVIDIA and ServiceNow, the top digital workflow company improving everyone’s productivity
Announced that they are expanding their collaboration by introducing generative AI solutions designed specifically for telcos to improve customer experiences
Telcos are using AI and automation in an effort to cut costs and find new business opportunities
As AI leaves its mark on businesses worldwide, the telco sector is changing quickly, according to Chris Penrose, global head of business development for telco at NVIDIA
NVIDIA Triton Inference Server and NVIDIA NeMo are also used, and both are part of the NVIDIA AI Enterprise software platform
Agent assistance features and chat summarization powered by GenAI increase productivity and are essential for call deflection
The businesses are collaborating to find solutions to the most pressing issues facing the sector and to propel telcos’ worldwide business transformation