Prisma Cloud Palo Alto is a cloud-native application protection platform (CNAPP) offering security and compliance for workloads, apps, and infrastructure across public, private, hybrid, and multi-cloud environments
Prisma Cloud Co-pilot simplifies cloud security management with an AI-driven interface, helping users identify and mitigate threats efficiently
Palo Alto Networks partnered with Google Cloud to leverage advanced AI services like Vertex AI Search and Gemini models for enhanced security posture control
A diverse prompt library and Vertex AI's Prompt Optimizer were used to streamline prompt engineering and improve AI model performance
An intent recognition module based on Gemini Flash 1.5 directs user queries to the appropriate Co-pilot component, ensuring accurate responses
Guardrails were implemented to restrict chatbot usage to cloud security topics, preventing misuse and ensuring functionality within its intended scope
Automated evaluation pipelines using Vertex AI enabled scalable benchmarking of AI models, focusing on metrics like accuracy, latency, and response consistency
Regional ML processing was prioritized to meet data residency requirements, ensuring compliance with regional laws and customer privacy needs
Technical KPIs like recall and customer experience metrics were used to measure system performance, improve accuracy, and enhance user satisfaction
Legal, security, and compliance teams were involved early to address risks, ensure data governance, and build customer trust through transparent communication